Your concern is important to us!
We want you to be completely satisfied with your purchase. If something is not right, we will be happy to help you.
How to reach us:
Email: hello@yessential.de
Complaint process:
1. Contact us with a brief description of the problem
2. If possible, attach photos (for damaged items)
3. We will get back to you as soon as possible
4. Together we will find a suitable solution. Replacement, repair, or refund.
Complaints
What do they say about us?
Do you have a question?
Ask your question to one of our staff members.
